Open position: Mood & service manager

 

Are you the person we’re looking for?

Are you an ambitious doer with a heart for service and an eye for details? Are you motivated by building and maintaining relationships? Are you ready to take the next step in your career by being the go-to-person for the office and in charge of the customer service at a fast-paced company? Then you might be our new superstar. LH cosmetics is in an expansive phase, and we want to make our great team even better. We are now looking for an efficient, organized and relationship-oriented Mood & service manager to join our LH cosmetics team.

The ideal candidate will enjoy a fast-paced environment where every day will offer new challenges and opportunities. We believe that you are motivated by finding new solutions, building strong relationships with our customers as well as partners and colleagues. In this role you will be heading our customer service, supervising the logistics and be motivated doer of the office.

Tasks and responsibilities include, but are not limited to:

  • Head of customer service
    • Answering emails from clients in regard to return/exchanges and reclamations
    • Secure a professional and warm tone throughout all communication
    • Handling logistics and shipping
  • Office management
    • Buy food and amenities to the office
    • First point of contact for cleaning company, leasing manager etc.
    • Plan and execute internal kick-offs/Christmas party etc.
    • Assist in external events and other activities
    • You will be the heartbeat of the office, ensuring that the workplace atmosphere is vibrant and creative
    • Onboarding for new recruitments
  • Administrative star
    • Assist with presentations and the material for presentations
    • Assist CEO/Finance in administrative/financial tasks
    • Superuser of our administrative systems
    • Be able to assist LH cosmetics different departments in variating assignments

Requirements and skills

  • Passion for service as well as building and maintaining relationships
  • Self-going and trustworthy
  • Organized and detail oriented
  • Pro-active, problem-solving attitude and the ability to adapt quickly to changes
  • Excellent multitasker
  • Skills to communicate effectively with internal and external parties
  • Good knowledge of the Microsoft-package
  • Good knowledge of Microsoft package
  • Fluent in Swedish and English
  • Passion for beauty is a bonus

What we offer

When working for LH cosmetics you will have the opportunity to contribute more than you believe. We offer you an independent and diverse role in a dynamic environment. Our employees’ ideas and initiatives are not only welcome, but a fundamental prerequisite for our company’s growth and development. We are a tight and motivated team that thrive and grow by each other’s as well as the company’s success. Hope you become one of us.

Other

The contract is a permanent employment with a trial period of six months.
Start date as soon as possible according to agreement at our headquarters at Sandhamnsgatan 63C in Stockholm. This recruitment is ongoing so please send your application as soon as possible.

E-mail your application with CV and your personal letter to: career@lhcosmetics.com.

For any questions about this position, please contact our recruiter Angelica Ljung at +46737301529 or at career@lhcosmetics.com.

About LH cosmetics

We’re on a mission to change how people use makeup, and to develop a multi-use brand the colors are simply colors, free from limitations. We are bound to no rules and neither should you be.

We want you to be able to use your creativity and play around without being restrained, just as we love to play. But make no mistake, we’re dead serious about makeup and never compromise on quality. A makeup artist never will. 

Our products have won several awards and are all vegan and cruelty-free. Obviously.​